Strata Signs - Ordering Information

Quotations
Sign quotes can be obtained by either phone or email. Email is preferred as we then will have a visual record of the information you provide. Quotes will only be given to customers who supply their full name, location and phone number.

Strata receives many emails. Our web Site contains a wealth of information regarding ordering your sign. Including your name and phone number in emails allow us to have a running record of conversations. Too many emails create confusion and cause mistakes. Emails will be responded to in the order they are received, usually within a few days.

Design Work
Design work is not free, it is calculated as part of your confirmed order. There is a $75.00 design fee by credit card through PayPal, this fee is deducted from the final payment. You do not have to be a member of PayPal to transfer funds, simply log on to their web site and supply the necessary information. The design fee is not refundable in the event of cancellation of order. The designs are copyrighted by federal law, the $75.00 design fee does not waive our copyright. Customers wishing to use our designs using another sign maker will be charged $200.00 to waive copyright. One design and one revision will be submitted for approval after receiving the design fee. Additional revisions will be charged at a rate of $50.00 per hour. Full color, comprehensive designs are usually submitted for approval from within a week to 10 days after the quote is given. If you are at all confused about the type of sign you desire, examine the various photos in the gallery section in this web site and make note of those you like, this will expedite the design process.

Strata Custom Signs
Chicago Illinois 60622
1-847-845-5501
exteriorsigns@gmail.com

Deposits
A 50% deposit is required for all sign orders, smaller orders will require full payment. Invoices and proposals are furnished upon request. In the rare event of order cancellation, deposits made are non-refundable covering time and material cost .

Discounts
Discounts are available for multi-unit orders. These orders must contain two or more units to qualify. The lowest priced of three or more units in the order will receive a 10% discount. Discounts are also given on double-sided signs. Double-sided signs of routed HDU receive a 25% reduction for the reverse side. Sandblasted HDU or cedar signs are quoted at 40% less for the reverse side.

Final Payment
Final payments must be made prior to shipment. Digital photos of your sign will be emailed to you before final payment is made to ensure that you are satisfied. If requested, a printable invoice in PDF format will be sent. When using a check for payment, the use of overnight mail, priority mail or FedEx Overnight for remittances will insure delivery and expedite delivery of your sign. Before shipment is made, you must provide the recipient's name and phone number, along with the correct shipping address. tracking numbers will be provided after shipment. You will be informed of our mailing address via email at the appropriate time.

Shipping Charges
Crating and shipping are free of charge within the Continental United States. Foreign, or offshore orders will be shipped free to nearest point of entry. Duties, tariffs and other charges are the responsibility of the customer.

Subdivision Signs, Community Signs, Residential Signs

Business Signs, Commercial Signs,
Retail Signs

Church Signage

City Signs, Monument Signs, Welcome Signs, Street Signs

Hanging Signage, Restaurant Signs, Bar & Lounge Signs

Park Signs, Golf Course Signs, No Trespassing Signs, School Signs

Call us at 1-312-685-7446
7 Days a week 9 am - 8pm
or email us at exteriorsigns@gmail.com

FREE SHIPPING ON ALL ORDERS!