Strata Signs - Ordering Information

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Ordering Information

Quotations
Sign quotes can be obtained by either phone or email. Email is preferred because we will then have a visual record of the information you provide. Quotes will only be given to customers who supply their full name, location and phone number.

Strata receives many emails. Include full name and phone number in subsequent emails to allow us to have a running record of conversations. Too many emails can create confusion and cause mistakes. Emails will be responded to in the order they are received, usually within a few days.

Design Work
Design work is a time-consuming and often arduous process. Each design is unique to the customer. Full color, comprehensive designs are usually submitted for approval from within a week to 10 days after the quote is given. Please be advised that any design work or elements contained therein remain the property of Strata until the sign order is consummated. Designs are free of charge to serious sign buyers. If you are at all confused about the type of sign you need, email several digital photos to our designers. Include the text and graphic elements you wish to be incorporated in your design as well. This will give us the ability to create a sign that is compatible with your location.

Deposits
A 50% deposit is required for all sign orders, less shipping costs if any. If you wish, a signed and dated receipt of deposit will be furnished. The deposit is non refundable and covers time and material cost in the event of cancellation.

Discounts
Discounts are provided to some third party vendors, with proof of resale. Discounts are also available for multi unit orders. These orders must contain 3 or more units to qualify. The lowest priced of 4 or more units in the order will receive a 10% discount. Discounts are also given on double sided signs. Double sided signs are basically two individual signs that are laminated back to back. In this case, the second side will be 10% off the price of the first side.

Strata Custom Signs
Chicago Illinois 60622
1-847-845-5501
exteriorsigns@gmail.com

 

 



Final Payment

All sign orders must be prepaid prior to shipment. Several digital photos of your signs will be emailed to you before final payment is made to ensure that you are satisfied. At the same time, a printable invoice in PDF format will be sent. Invoice will indicate that deposit has been paid, balance due, and any applicable shipping charges. The use of over night mail for deposits and balances by Fed Ex or UPS will ensure delivery and expedite delivery of your order. Before shipping, you must provide the recipient's name and phone number, along with the exact mailing address. You will be informed of our mailing address via email at the appropriate time.

Crating
Material cost and construction of crating is free of charge.

Shipping Charges
Accurate shipping quotes can be determined only when your sign is completed, crated, and ready to be delivered. Preliminary shipping quotes are estimates only. Shipping charges to metropolitan areas are usually less than shipments destined for rural areas. Also note that residential deliveries are substantially more costly than those to business addresses. Use an alternative business address if available to reduce the cost. Large sign orders or orders containing several signs may qualify for up to a 50% discount in shipping. You will be advised if any discounts apply to your order.

Overseas and International Orders
Strata accepts sign orders outside the continental United States. Overseas shipping can be quite expensive. We can arrange to have your sign shipped via truck to a freight broker at the nearest coastal depot. From there, the crate will be transferred to a ship for its final destination. You will be subject to all brokerage fees.

International orders will incur tariffs and/or import duties which again, can be quite costly. Check with the taxing body of your government for these charges. Here to, you are responsible for all shipping charges and taxes to your location.

   
 

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Call us toll free at 1-312-685-7446
7 Days a week 9 am - 8pm
or email us at exteriorsigns@gmail.com

FREE SHIPPING ON SELECT ORDERS!